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	<title>Comments on: Zen Cart + Best Ecommerce Practices = More Sales. Here&#8217;s the Proof.</title>
	<atom:link href="http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/</link>
	<description>Practical How To's for Increasing Ecommerce Sales</description>
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		<title>By: Eric Leuenberger</title>
		<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/comment-page-1/#comment-2518</link>
		<dc:creator>Eric Leuenberger</dc:creator>
		<pubDate>Sun, 29 Jun 2008 18:55:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/#comment-2518</guid>
		<description>Just a quick note. Anyone that hasn&#039;t been over to eCopt&#039;s blog should take a look. They got some great stuff over there. I frequent it myself. The link to their post is a great article as well.</description>
		<content:encoded><![CDATA[<p>Just a quick note. Anyone that hasn&#8217;t been over to eCopt&#8217;s blog should take a look. They got some great stuff over there. I frequent it myself. The link to their post is a great article as well.</p>
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		<title>By: eCopt</title>
		<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/comment-page-1/#comment-2508</link>
		<dc:creator>eCopt</dc:creator>
		<pubDate>Sat, 28 Jun 2008 17:48:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/#comment-2508</guid>
		<description>Great piece on cart best practices and increasing sales. We have found many of the same things during our research. The proof is great, but I didn&#039;t see mention of very many best practices. Thought your readers who enjoyed this post might also like our &lt;a href=&quot;http://www.ecommerceoptimization.com/articles/ecommerce-shopping-cart-usability-21-best-practices/&quot; rel=&quot;nofollow&quot;&gt;Shopping Cart Usability &amp; Best Practices&lt;/a&gt; article, there&#039;s 21 practical tips for improving sales, service and increasing conversions. Hope others like it!</description>
		<content:encoded><![CDATA[<p>Great piece on cart best practices and increasing sales. We have found many of the same things during our research. The proof is great, but I didn&#8217;t see mention of very many best practices. Thought your readers who enjoyed this post might also like our <a href="http://www.ecommerceoptimization.com/articles/ecommerce-shopping-cart-usability-21-best-practices/" rel="nofollow">Shopping Cart Usability &amp; Best Practices</a> article, there&#8217;s 21 practical tips for improving sales, service and increasing conversions. Hope others like it!</p>
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		<title>By: Eric Leuenberger</title>
		<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/comment-page-1/#comment-1176</link>
		<dc:creator>Eric Leuenberger</dc:creator>
		<pubDate>Fri, 22 Feb 2008 12:44:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/#comment-1176</guid>
		<description>&lt;blockquote&gt;
how did you get that cool sales report in the admin of ur zencart?
&lt;/blockquote&gt;

Using the &lt;a href=&quot;http://www.zen-cart.com/index.php?main_page=product_contrib_info&amp;products_id=83&quot; rel=&quot;nofollow&quot;&gt;Sales Report contribution&lt;/a&gt; found in the Zen Cart downloads section.</description>
		<content:encoded><![CDATA[<blockquote><p>
how did you get that cool sales report in the admin of ur zencart?
</p></blockquote>
<p>Using the <a href="http://www.zen-cart.com/index.php?main_page=product_contrib_info&#038;products_id=83" rel="nofollow">Sales Report contribution</a> found in the Zen Cart downloads section.</p>
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		<title>By: Monk</title>
		<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/comment-page-1/#comment-1170</link>
		<dc:creator>Monk</dc:creator>
		<pubDate>Thu, 21 Feb 2008 22:11:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/#comment-1170</guid>
		<description>how did you get that cool sales report in the admin of ur zencart?</description>
		<content:encoded><![CDATA[<p>how did you get that cool sales report in the admin of ur zencart?</p>
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		<title>By: econcepts</title>
		<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/comment-page-1/#comment-80</link>
		<dc:creator>econcepts</dc:creator>
		<pubDate>Wed, 13 Jun 2007 02:13:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/#comment-80</guid>
		<description>&lt;blockquote&gt;One question on this: do you attribute this solely to the work done on the site or partly due to the nature of the product itself? Have you looked at conversion by new vs. returning customers? I’m pretty sure I know the product sold on this web site and it lends itself to reorders…would be interesting and might be a better KPI to measure only new visitors.&lt;/blockquote&gt;

Good question, and one that rightfully should be addressed.

This is more attributed to the work done on the site than to the product itself. Sure, a product in a higher demand market will naturally generate more traffic (which depending on the average order value, could result in more or less revenues). However, if the traffic was not qualified, it wouldn&#039;t matter anyhow. 

On the other hand, if the traffic was qualified, and the site was not setup correctly, the growth would not be as quick, and the conversion would not be as high.

On the site I show here for illustration, only 25% of the traffic is from repeat orders (returning visitors). 75% comes from new visitors placing new orders (again, a sign of continued growth). If those 75% were not addressed (in the design and &quot;customer experience elements&quot;) then the sales would be drastically reduced and the growth would not be as dynamic.

Instead, 7.5-8.5% of those new customers are converting to &lt;strong&gt;new&lt;/strong&gt; sales each month. This is one reason you see such a jump from November &#039;06 to December &#039;06 in sales revenue. The traffic to the site was increased based on the data gathered during the first few months of operation, and that caused the jump. In fact, the site&#039;s conversion continues to raise and is currently sustained at 9.61% for the past quarter.

Once you get conversion rates sustained, it then becomes a matter of making small refinements, driving more traffic, keeping in contact with your current customer base, and putting the proper offers in front of the visitors arriving at your site.</description>
		<content:encoded><![CDATA[<blockquote><p>One question on this: do you attribute this solely to the work done on the site or partly due to the nature of the product itself? Have you looked at conversion by new vs. returning customers? I’m pretty sure I know the product sold on this web site and it lends itself to reorders…would be interesting and might be a better KPI to measure only new visitors.</p></blockquote>
<p>Good question, and one that rightfully should be addressed.</p>
<p>This is more attributed to the work done on the site than to the product itself. Sure, a product in a higher demand market will naturally generate more traffic (which depending on the average order value, could result in more or less revenues). However, if the traffic was not qualified, it wouldn&#8217;t matter anyhow. </p>
<p>On the other hand, if the traffic was qualified, and the site was not setup correctly, the growth would not be as quick, and the conversion would not be as high.</p>
<p>On the site I show here for illustration, only 25% of the traffic is from repeat orders (returning visitors). 75% comes from new visitors placing new orders (again, a sign of continued growth). If those 75% were not addressed (in the design and &#8220;customer experience elements&#8221;) then the sales would be drastically reduced and the growth would not be as dynamic.</p>
<p>Instead, 7.5-8.5% of those new customers are converting to <strong>new</strong> sales each month. This is one reason you see such a jump from November &#8216;06 to December &#8216;06 in sales revenue. The traffic to the site was increased based on the data gathered during the first few months of operation, and that caused the jump. In fact, the site&#8217;s conversion continues to raise and is currently sustained at 9.61% for the past quarter.</p>
<p>Once you get conversion rates sustained, it then becomes a matter of making small refinements, driving more traffic, keeping in contact with your current customer base, and putting the proper offers in front of the visitors arriving at your site.</p>
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		<title>By: PK</title>
		<link>http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/comment-page-1/#comment-77</link>
		<dc:creator>PK</dc:creator>
		<pubDate>Tue, 12 Jun 2007 21:17:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.zencartoptimization.com/2007/05/24/zen-cart-best-ecommerce-practices-more-sales-heres-the-proof/#comment-77</guid>
		<description>One question on this:  do you attribute this solely to the work done on the site or partly due to the nature of the product itself?  Have you looked at conversion by new vs. returning customers?  I&#039;m pretty sure I know the product sold on this web site and it lends itself to reorders...would be interesting and might be a better KPI to measure only new visitors. 

Just my .02 and food for thought...good stuff!</description>
		<content:encoded><![CDATA[<p>One question on this:  do you attribute this solely to the work done on the site or partly due to the nature of the product itself?  Have you looked at conversion by new vs. returning customers?  I&#8217;m pretty sure I know the product sold on this web site and it lends itself to reorders&#8230;would be interesting and might be a better KPI to measure only new visitors. </p>
<p>Just my .02 and food for thought&#8230;good stuff!</p>
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