Comments on: Keeping Customers in the Checkout Process

By: Enterprise Ecommerce » Blog Archive » Keeping Your Customer Engaged During Checkout

Thu, 10 Sep 2009 13:11:27 +0000

[...] Comments [...]

By: Eric

Eric — Wed, 02 Sep 2009 12:23:28 +0000

Sean,

Yes, it is actually one of the free modules I provide to those in my membership site. That is due to be launched in the next 2 – 3 weeks or so.

You can get on the notification list by going here:

http://www.ecommerceamplifier.com

By: Sean

Sean — Wed, 02 Sep 2009 04:29:56 +0000

Is this ever going to be released? I tried experimenting with it, but it doesn’t work as good as you show.

By: Eric Leuenberger

Eric Leuenberger — Fri, 17 Oct 2008 10:42:49 +0000

Have there been any codes added to the zencart download yet on how to code your “customer assurance” link into dhtml hover, as I have already setup my boxes on my product pages an sign up page, but would love to have that hover function as well working for the customers.

Not yet. However, I do have the code ready so I’ll make it a point to upload the first version here and get it out. I was hoping to make additional adjustments but will put the first release out as is.

Keep an eye out for that.

By: Eric Leuenberger

Eric Leuenberger — Fri, 17 Oct 2008 10:40:55 +0000

Try “Dynamic Drive”. It should have some good sample code to start with.

By: Lis

Lis — Wed, 15 Oct 2008 03:23:05 +0000

I’d love example code, too. I spent a while googling trying to find examples but I’m coming up empty…

By: Lisa Downard

Lisa Downard — Sat, 11 Oct 2008 23:38:38 +0000

Eric-

Have there been any codes added to the zencart download yet on how to code your “customer assurance” link into dhtml hover, as I have already setup my boxes on my product pages an sign up page, but would love to have that hover function as well working for the customers.

By: Eric Leuenberger

Eric Leuenberger — Sat, 20 Sep 2008 18:35:46 +0000

If 12 – 15% is your average across the entire checkout process, then you are doing well. The industry average is 54% abandonment at the time of this writing.

By: tim stafford

tim stafford — Mon, 15 Sep 2008 17:26:40 +0000

Very interesting article thanks. Are there any general industry statistics available on the average % of people who abandon checkouts ie. exited from the checkout page without completing?

We currently have a rate of 12-15% and have no way of gauging if this is good or bad.

Thanks for the help.

By: Susie

Susie — Mon, 01 Sep 2008 22:38:02 +0000

Excellent, thanks!!