Create a Facebook Fan Page URL in 2 Minutes or Less
February 15, 2010 by Erin
Filed under Social Media
If you’ve created a Facebook Fan Page, but cannot (or did not) figure out how to create a vanity URL to go with it, I’m happy to tell you that you can make that change really quickly.
To change your Facebook Fan Page URL, go to http://www.facebook.com/username/
Using the drop down box, select the Fan Page you’d like to (re)name. You’ll need to check the availability of the name. After you’ve checked and created your name, click the save button and voila: your new, simplified Facebook Fan Page URL.

One last thing — Don’t forget to share your new name with your fans as well as in other correspondence you send out!
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February 11, 2010 by Erin
Filed under Social Media, Website Analytics
E-Commerce retailers using Google Analytics to track their metrics can now also track their social media ROI as well. I’m going to explain how in five easy steps.
Step 1. Locate and select Advanced Segments from the lower left sidebar in your Google Analytics Dashboard.

Step 2. Once in the Advanced Segment screen, select Create a new custom segment

Step 3. Move Source into the Dimension or Metric Window

Step 4. Select “Matches Regular Expression” from the Conditions Box. In the Value Box, plug in the social networking sites your website is on using this string:
digg|aim|friendfeed|blinklist|fark|furl|wikipedia|stumbleupon|netvibes|bloglines|linkedin|facebook|del\.icio\.us|
feedburner|twitter|technorati|faves\.com|newsgator|PRweb|msplinks|myspace|bit\.ly|tr\.im|cli\.gs|zi\.ma|poprl|tinyurl
Do not include websites or networks you are not a part of. You’ll also want to be sure you do not leave any spaces between the social network and the Pipe stroke <|> (the symbol above the backslash on most keyboards). In instances where there is typically a period or dot in the URL, you’ll need to insert a backslash the first and second elements of the URL.

Step 5. Name your Custom Report and test it. You will now be able to see where you are receiving the most social media traffic from as well as your bounce rate, keywords used and any other metrics you decide to track.
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February 1, 2010 by Erin
Filed under Email Marketing, Social Media
File this one under cool things to try in 2010: Facebook Fan Page administrators can now let their fans create personalized e-newsletters including content from the fan page.
Fb-funded NutshellMail, which operates a web based service that culls social media applications, recently introduced the new feature to its web service.
The NutshellMail Facebook application allows you, as your e-commerce site’s Fan Page admin, to add an “Email Newsletter” tab to your page. By adding a newsletter, fans can opt-in to receive e-mailed content — highlighting your most recent posts — along with their Facebook updates.
Installing the application is fairly easy.
Step 1. On the Nutshell Facebook Application Page, select your page and click “Add Nutshell Mail”

Step 2. Select EMail Newsletter from the Drop Down Tab.

Step 3. Follow the App’s instructions for how to receive updates. In order for this to work, you’ll need to allow the Application access to your Facebook profile. Don’t worry, your person status updates will not go out to your Fan Page Fans.

Step 4. Be sure to promote your new e-newsletter function to your fans as well as in your next email send to customers.
Once your email is approved (Step 3), you can adjust your account settings to receive e-mail updates as often (or as little) as you want. You can customize what you receive Using the Account Settings > Pages tab on Nutshellmail.com.
As for why an e-commerce site would want to add this function to its Fan Page, studies show that consumers are more likely to purchase based on their own opt-in preferences to e-mail. What better way to get your brand in front of your consumers or fans than to be in an email they opted to have you in.
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January 11, 2010 by Erin
Filed under Design & Usability, Social Media
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December 22, 2009 by Erin
Filed under Email Marketing, Marketing Strategies, Social Media
Social media and e-mail, for all of their popularity, can only offer so much reach to potential customers. You can have the perfect sale at the perfect time using the most pristine analytics possible but lose conversion because your message got lost along the way.
How can you be sure your message will get in front of as many eyes as possible?
- Consider using some of the most popular retweetable and repeatable words on Twitter and Facebook.
- Avoid words that will land your message in a customer’s spam filter
The 20 Most ReTweetable Words & Phrases (according to DanZarrella.com) are:
| you | please | |
| retweet | post | blog |
| social | free | media |
| help | please retweet | great |
| social media | 10 | follow |
| how to | top | blog post |
| check out | new blog post |
According to spam filter experts, there are at least* 55 words or phrases you want to avoid in your e-mails include:
| #1 | Accept credit cards | Affordable |
| All natural | Apply online | Bargain |
| Best price | Billing address | Buy direct |
| Call | Cards Accepted | Check |
| Click /Click Here / Click Below | Click to remove | Congratulations |
| Cost / No cost | Do it today | Extra income |
| For free | Form | Free and FREE |
| Free leads | Free membership | Free offer |
| Free preview | Full refund | Get it now |
| Giving away | Guarantee | Hidden |
| Marketing | Marketing solutions | Money |
| Name brand | Never | No Hidden Costs |
| No-obligation | Now | Offer |
| One time / one-time | Opportunity | Order / Order Now |
| Order today/ Order status | Orders shipped by priority mail | Performance |
| Please read | Price | Risk free |
| Sales | Satisfaction guaranteed | Save $ |
| Save up to | Special promotion | Urgent |
| US dollars |
You may obviously need to use some of the words above in your next e-mail, however, be sure to use the word(s) sparingly and never put a word like Free or Now in all capital letters. Increased frequency or repeated use of these words can highly increase your chances of an email landing in the spam folder.
Many third party email systems like Constant Contact, iContact, and AWeber automatically pre-check your email for you against a spam database and then give it a “spam rating”. The rating is supposed to help you gauge how your email stacks up against other spam and thus provide an idea of whether it will be caught in spam filters or not. I highly recommend one of these types of services if you are not already utilizing a third party system.
*This list was adapted from http://www.marketingforsuccess.com/wordstoavoid.html. For a list of 250 words and phrases to avoid, take a look at Words and Phrases that Trigger Some Spam Filters at http://www.wilsonweb.com/wmt8/spamfilter_phrases.htm
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